Our vision is compassionate care for all human beings.
Clinical and Support Options Inc. began as the Franklin County Mental Health Association, incorporated in 1955 by 22 concerned citizens interested in providing for the mental health needs of families in Franklin County. Today, we employ nearly 700 multi-disciplinary staff, helping thousands of families throughout Western Massachusetts and the North Quabbin region.
Our core competencies lend themselves to the development of a “one-stop” model of comprehensive, holistic services to individuals and families with multiple and complex issues. To do so, we commit internally to excellence in our services while we collaborate externally with community partners to establish and participate in a comprehensive system of assistance and resources for the residents of our communities.
Our long experience with people who have all kinds of disabilities and behavioral health problems leads us to believe that there are no individuals or families we cannot serve well. Our expertise, in a nutshell, is supporting people in their progress toward self-sufficiency no matter what challenges they face on that journey. Our leadership team empowers our organization to deliver that care.
Our Executive Staff
Karin Jeffers
Chief Executive Officer
Frank Mertes
Chief Financial Officer
Adam Lau, M.D.
Chief Medical Officer
Melody France
Sr. Vice President of Human Resources & Compliance
Karen Poisson
Sr. Vice President of Programs
Heather-Lee Marsh
Vice President of Acute and Day Programs
Cheryl Pascucci
Vice President of Medical Integration / Chief Nursing Officer
Jane Banks
Vice President of Housing & Homeless Services
Joanne Bird
Vice President of Administrative Operations
Tom Colo
Associate Vice President of Family Support Services
Sandi Walters
Associate Vice President of Community Family Services
Jessica Charette-Fallon
Associate Vice President of Organizational Excellence
Geoffrey Oldmixon
Vice President of Marketing & Development
Our Board of Directors
Keith Obert, Chairman
Daniel J. Pouliot, Vice Chair
Mathew Geffin, Treasurer
Amelia Holstrom, Clerk
Anderson Gomes
Yaw Gyebi, Jr.
Jess Miller
Nicholas Moynihan