Our vision is compassionate care for all human beings.

Clinical and Support Options Inc. began as the Franklin County Mental Health Association, incorporated in 1955 by 22 concerned citizens interested in providing for the mental health needs of families in Franklin County. Today, we employ nearly 700 multi-disciplinary staff, helping thousands of families throughout Western Massachusetts and the North Quabbin region.

Our core competencies lend themselves to the development of a “one-stop” model of comprehensive, holistic services to individuals and families with multiple and complex issues. To do so, we commit internally to excellence in our services while we collaborate externally with community partners to establish and participate in a comprehensive system of assistance and resources for the residents of our communities.

Our long experience with people who have all kinds of disabilities and behavioral health problems leads us to believe that there are no individuals or families we cannot serve well. Our expertise, in a nutshell, is supporting people in their progress toward self-sufficiency no matter what challenges they face on that journey.  Our leadership team empowers our organization to deliver that care.


 

Our Executive Staff

Karin Jeffers
Chief Executive Officer

Frank Mertes
Chief Financial Officer

Adam Lau, M.D.
Chief Medical Officer

Melody France
Sr. Vice President of Human Resources & Compliance

Karen Poisson
Sr. Vice President of Programs

Heather-Lee Marsh
Vice President of Acute and Day Programs

Cheryl Pascucci
Vice President of Medical Integration / Chief Nursing Officer

Jane Banks
Vice President of Housing & Homeless Services

Joanne Bird
Vice President of Administrative Operations

Tom Colo
Associate Vice President of Family Support Services

Sandi Walters
Associate Vice President of Community Family Services

Jessica Charette-Fallon
Associate Vice President of Organizational Excellence

Geoffrey Oldmixon
Vice President of Marketing & Development

 

Our Board of Directors

Keith Obert, Chairman

Daniel J. Pouliot, Vice Chair

Mathew Geffin, Treasurer

Amelia Holstrom, Clerk

Anderson Gomes

Yaw Gyebi, Jr.

Jess Miller

Nicholas Moynihan